Multimax
ISO Certification Multimax










Resolution Process

  • Scrutiny of debt documentation
  • Circumstantial appraisal
  • Finalise strategy of resolution
  • Persuasion & negotiations
  • Legal strategy
  • Approach & fix time line
  • Performance review
  • Reporting
  • Closures

Resolution Stages

  • Breaking the ice
  • Assessment of circumstances
  • Reconciliation and acknowledgment
  • Mediation and negotiations
  • Initiation of court proceedings
  • Service of processes
  • Judgement
  • Enforcement of judgement
  • Payment receipt and accounting

Methodology

  • Nominal fixed charges
  • Performance based Fees
  • Tailor made resolution strategy
  • Aggressive / Balanced approach
  • Industry specific Circumstances
  • Strict Legal ambit

Performance Review & Reporting

  • Monthly Performance review
  • Reporting of activities based on resolution plan and timeline
  • Analyse deviations and identify reasons causing deviations
  • Prompt revision of resolution plan to accommodate new developments
  • Weekly internal reviews
  • Fortnightly review by core committee
  • Advisory committee for strategic decisions
  • Constant reporting / Management by exceptions

Closure

  • Settlements
  • Receipt of receivables /PDCs
  • Settlement Monitoring
  • NOC Processing
  • Billing & Receipt of fees
  • Closure

Engagement

  • Identify the potential NPA / Bad-Debt cases
  • Willingness to outsource NPAs
  • Preliminary meeting - introduction & service offering
  • Detailed presentation, concept, & benefits of outsourcing
  • In principle-agreement to appoint Multimax as the debt resolution agency
  • Portfolio evaluation by Multimax - Ageing, Ticket size, Nature, Geographical Distribution, Documentation merits, Litigation options
  • Delegation - Power of Attorney
  • Focal Co-ordinator (Portfolio Manager)
  • Assignment of cases